About Putting Things Together Auto 1
Welcome to Putting Things Together Auto LLC, we specialize in vehicle rental, as well as offering auto towing services & preowned vehicle sales. Below is our Fulfillment policy for vehicle rental.
Fulfillment Policy
Cancelation policy and Prepaid Reservations
If you have made a reservation you may pay on arrival however to make a reservation we will need a credit card to guarantee your vehicle. There may be an authorization on your Credit Card statement of USD$1.00 please be advised that a no show fee equivalent to a one day rental plus taxes with a minimum of USD$35.00 will be charged to the Credit Card. If the vehicle is not picked up you can avoid this fee by cancelling your reservation through the same website you made it, you can call to cancel where the reservation was made at least 24hours in advance of your scheduled rental time.
Prepaid reservations
If you have a prepaid reservation your Credit Card will be charged in full at the time you made your reservation. The Credit Card that you paid your reservation must be present at the time of pick up.
Refund and cancellation policy
A prepaid reservation is a non refundable booking. If you do not pick up your rental when scheduled your reservation will not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or credit.
Refund Policy
For customer satisfaction Putting Things Together Auto LLC will apply a refund for any of these reasons:
• After verification
• Flight cancelled and customer could not get to the rental location
• Natural disaster prevented travel
• Illness prevented travel
• Death in family prevented travel
• Jury duty prevented travel
• Putting Things Together Auto LLC was unable to fulfill the customer reservation (example no vehicle available)
• Any action due to the COVID-19 pandemic.
Please be advised that there may be a charge of up to USD$50.00 handling fee for canceling. If a customer chooses to change the date of their reservation the handling fee will be waived but may be subject to a rate adjustment. For date change please contact 833-449-6799. To process a refund or if you have any problems with your reservation please email rental@pttauto1.com
Be sure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. We are located at 4534 Stone Mountain Hwy, Lilburn GA 30047 and are available by phone at 833-449-6799 . You can also get driving directions and hours of service from our user friendly website.